About Us

Ballarat’s Sanctuary Day Spa – The Ultimate in Pampering & Relaxation

Nestled amongst the lush gardens of the Mercure Hotel & Convention Centre, is a hidden Sanctuary. Mobile phones are switched off, kids left at home & life’s stresses can be left at the door upon entering the tranquil environment of Ballarat’s leading Day Spa.

Our dedicated team of professional Spa therapists are always on hand to guide you through our facilities & to ensure all your needs are not only met, but expectations exceeded.

Focus on Exceptional Skin Treatments & Signature Body Therapies

With our focus on skin, we choose to combine the best of several product ranges with proven technologies to deliver visible results for long term skin health. Our skin treatments are not your stock standard facial. They have been developed by us to specifically meet our clients needs – combining the best of Thalgo skincare, Kerstin Florian cosmecuticals & advanced machine technologies. A Sanctuary Day Spa facial simply cannot be found anywhere else.

Our Signature Therapies have also been created exclusively for Sanctuary Day Spa, & are a must for anyone in need of complete body rejuvenation. Our warming signature scent is infused with Sandalwood, Orange Blossom, Mandarin, Cypress and Cedarwood to nurture body, mind & spirit. Our signature blend has been used to create five unique, pampering experiences. Book in and receive a memorable spa treatment and an exclusive take home gift to continue your spa experience at home.

Our Team & Facilities

Formally known as Thalgo Sanctuary, Ballarat’s Sanctuary Day Spa owner Sarah Emmanuel has been inspiring her team of therapists since August 2009. Each therapist has been hand-picked for their skill level & experience & continues to receive ongoing training to ensure clients receive the ultimate in pampering & relaxation.

Loyalty Program

We know YOU are the most important person in our business, without you we would cease to exist. This is why it is our pleasure to reward you in a very real way.We know how much you hate those carrying those loyalty cards around with you. Our program is completely computerised so you never miss out on claiming your rewards & there’s no chance of losing them.

  • Earn points for every $ spent on services
  • Earn double points for any retail products purchased
  • Earn points when you purchase gift vouchers for family & friends
  • Points earned are converted to “Spa Dollars” which don’t expire. Save them to receive free treatments, or use them in $20 blocks to discount your service.
  • Receive a personalised card with gift on your birthday.
  • Receive exclusive offers only available to our loyalty members.

Simply fill out your registration form when you’re next in Spa to have your account activated.