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Booking Request Form

PLEASE READ BEFORE SUBMITTING YOUR BOOKING REQUEST:

  • The Sanctuary – hydrotherapy & sauna is available for casual access
    (please note we only accept casual access bookings 24hrs prior)

We recommend booking:
3-4 weeks in advance for weekday appointments – next availability week commencing Monday June 6, 2022
6-8 weeks in advance for weekends/evenings  – next weekend availability July 2, 2022

CLOSED
Monday June 13 – QUEENS BIRTHDAY PUBLIC HOLIDAY

  • DD slash MM slash YYYY

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Booking Policy

Our Spa Team is available to assist you at all times during opening hours via phone or email. Unfortunately we cannot assist you with bookings via text or our Facebook page. If our phone rings out or goes through to message bank, it is simply because we are on another call. Please leave a message & we will be in contact shortly.

Deposits

A deposit or gift voucher number is required to secure all bookings more than 2hrs in duration or greater than $100 value.

Reminder Text

Upon booking we ask you provide us with your mobile telephone number, this ensures our booking system can send you a reminder text 48hrs prior to your appointment. You won’t receive a reminder text if you have made your appointment with less than 48hrs notice.

Cancellations

Please provide at least 24hrs notice should you need to cancel or reschedule your appointment time. We reserve the right to apply a surcharge to gift vouchers should you fail to provide adequate notice. No shows will result in the voucher or deposit being forfeited.