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Booking Request Form

PLEASE READ BEFORE SUBMITTING YOUR BOOKING REQUEST:

Our next weekday availability is week commencing Monday October 21

Our next weekend availability is November 2/3

Casual access for The Sanctuary – hydrotherapy & sauna can only be booked 24hrs in advance – please call 5327 1296

Name*
First Last
Phone Number*
Email*
Preferred Contact*
Date*
DD slash MM slash YYYY
- Flexible with date
Waitlist
- Please add me to the waitlist
If your preferred date is unavailable, we will happily add you to the waitlist
Time*
Untitled
- Flexible with time
Please specify which treatment/s you are after*
Redeeming a voucher? Please quote your code.*
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Booking Policy

Our Spa Team is available to assist you at all times during opening hours via phone or email. Unfortunately we cannot assist you with bookings via text or our Facebook page. If our phone rings out or goes through to message bank, it is simply because we are on another call or attending to guests in person. Please leave a message & we will be in contact shortly.

Deposits

A deposit or gift voucher number is required to secure all bookings more than 2hrs in duration or greater than $100 value.

Reminder Text

Upon booking we ask you provide us with your mobile telephone number, this ensures our booking system can send you a reminder text 48hrs prior to your appointment. You won’t receive a reminder text if you have made your appointment with less than 48hrs notice.

Cancellations

Please provide at least 24hrs notice should you need to cancel or reschedule your appointment time. We reserve the right to apply a surcharge to gift vouchers should you fail to provide adequate notice. No shows will result in the voucher or deposit being forfeited.